A Service Desk as a single point of contact for complex support chains
In organizations with a highly mobile work-force using services from multiple providers, even simple questions, such as password resets or WiFi connectivity problems, become out-of-reach for an external Service Desk provider, this is why we offer our clients the Rajd Support Help Desk.
- Each client is provided with own log-in
- The Rajd Support Department in collaboration with DataDuctus offers Support round the clock
- We offer fleet management SW updates for RMU
- Our support contract ensures each client full support, maintenance and free-of-charge updates
- We offer both cloud service support as well as own-server-park support to ensuring no downtime
If you are interested to learn more and get a support solution suggestion tailored for your individual Proving Ground do not hesitate to contact us here.